Terms & Conditions

Tickets

Tickets to TEDxTUM are non-refundable. If you find that you cannot attend the event, you can transfer your ticket to another name up to 72 hours before the event by sending an email to tickets@tedxtum.com with your ticket number and the name to transfer the ticket to. For student tickets, we also need valid proof of matriculation. No transfers are possible after this time, and we cannot change any names at registration.

Please be aware that we are not selling tickets on the event day. If you want to attend TEDxTUM, please purchase a ticket beforehand.

Through the purchase of a ticket, you consent to appear in photos and/or video material recorded at the venue during the event’s duration. These photos and/or videos will then be shared on various on- and offline channels. If you have inquiries as to how this material will be used, please contact us.

By filling out a ticket order, you provide us with data which we will treat confidentially at any given time and not pass on to third parties outside of TED and TEDxTUM. However, we reserve the right to publish statistical breakdowns of our audience characteristics in a form which is not traceable to concrete persons. Moreover, with your purchase, you agree to be added to the TEDxTUM mailing list to send you important information about the event. We will also send you information regarding next events or general information about TEDxTUM afterwards. If you don’t want to get this information, you can always unsubscribe from the newsletter or let us know in advance by sending an email to data@tedxtum.com.

With buying a ticket for TEDxTUM and attending the event, you also agree that we can pass on your email address to TED. TED will only use your address to send you one email to get your feedback about our event. For us, it is important for our next licence that TED gets this feedback, but even more, this feedback is important for us to be able to improve our event in the next year. We hope you will participate in this survey and help us to keep improving TEDxTUM. However, if you don’t want your email address passed on to TED, you can decline this by sending an email to data@tedxtum.com. 

Free Student Tickets

Free tickets can be won between Monday, 30.09.2019, until Friday, 04.10.2019 23:55 p.m. All people who enter the raffle will be informed before ticket sale whether they won a ticket or not so that you have the chance to purchase a ticket.
Every participant is only eligible to winning one free ticket in total. Free tickets cannot be transferred.

You are only eligible to winning a ticket if you send us the solution to a puzzle plus a valid proof of matriculation to tickets@tedxtum.com.
Your information will be treated confidentially and will be deleted once you claimed your ticket.

All terms that apply to tickets bought regularly (see above), also apply to free student tickets.

Merchandise

1. Contracting Party

Impact x Ideas e.V.
c/o TUM, Lehrstuhl für Strategie und Organisation
Arcisstrasse 21
80333 München
Germany

2. Scope of Application

These terms of Impact x Ideas e.V. (hereinafter referred to as the “Seller”) apply to all contracts concluded by a consumer (hereinafter referred to as the “Customer”) with the Seller with regard to the merchandise goods displayed by the Seller on the website and ticketing system. This contradicts the inclusion of customer’s own terms, unless otherwise agreed to in writing. 
Consumers in the sense of these Terms and Conditions is any natural person who concludes a legal transaction for purposes which can predominantly be attributed neither to his/her commercial nor to his/her own professional activity.

3. Conclusion of Contract

The product description provided in the online shop is not a legally binding offer on part of the Seller, but serve to submit a binding order by the Customer. The Customer can submit the order via the integrated ticketing system of the Seller. By submitting the order the Customer makes a binding order of the selected merchandise goods in the order form. When the order has been received by the Seller, the Customer will be notified of the receipt of his/her order by the e-mail address provided by the Customer. The confirmation of the receipt of the order does not yet represent an acceptance of the contract. The order is accepted by the Seller once the payment transaction is completed by the Customer.

4. Contract language / Storage of the Order Text
The contract is concluded in English. The order text is not stored by the Seller and can not be recalled after completion of the order process. However, the Customer can print out the order data immediately after sending the order.

5. Payment 

The Customer has the option to use all payment methods provided by Xing Events.

6. Delivery & Pick Up

Merchandise will not be shipped and can only be picked up on the day of the event at Arcisstraße 21, 80333 München. Should the Customer not be able to pick up the merchandise on the given date, please get in contact via email with organizer@tedxtum.com to agree on an alternative pick up date.

Alternatively the merchandise can be picked up on behalf of the Customer while presenting the following documents:

– Printout or email of the confirmation of order as proof of purchase
– Valid photo identification

7. Cancellation Terms

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must contact us:

Impact x Ideas e.V.
c/o TUM, Lehrstuhl für Strategie und Organisation
Arcisstrasse 21
80333 München
E-Mail: organizer (at) tedxtum.com

by means of a clear statement (e.g. by e-mail) about your decision to withdraw from this contract.

You can use the model withdrawal form, but it is not required.
In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Cancellation
If you withdraw from this Agreement, we have selected all payments we have received from you, have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you. In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. 

You have to return the goods immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract, to TUM, Lehrstuhl für Strategie und Organisation, Arcisstraße 21, 80333 Munich or handed over. The deadline is met if you return the goods before the expiry of the period of fourteen days.

8. Warranty

In the case of defects, the provisions of the statutory warranty apply. The Customer is asked to raise a complaint immediately at pick up, however the omission of complaint has no effect on the Customer’s statutory claims. Deviating from this:

– An insignificant defect principally does not justify any warranty claims.
– The Seller has the choice of the type of rectification (reimbursement or replacement)
– Complaints due to statutory warranty claims or other complaints can be made under the contact details mentioned in the imprint. 

9. Retention of Title

Until full payment, the goods remain the property of the Seller.

10.  Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (OS) available at http://ec.europa.eu/consumers/odr/. The OS platform is a point of contact for out-of-court settlement of disputes arising from online services and purchasing processes.

We are not obliged and generally unwilling to participate in a dispute resolution procedure before a consumer arbitration board.